Founder of HeyGwen Co.
AI Workflow Automation SpecialistOperations Systems Builder
Smart automations for real estate teams.
17+
Years Work Exp
5+
Years Ops Leadership
10+
Automations Shipped
70%
Avg. Time Saved
About
Gwen is an AI Workflow Automation Specialist based in Metro Manila, Philippines. She has 17+ years of professional experience, including 5+ years in operations leadership, moving from customer and technical support into operations, and eventually running operations for a US multi-state real estate brokerage. Throughout each role, she found herself drawn to the same problem: manual, repetitive work that could be handled more reliably by a system. That focus eventually became her specialty. Today, she builds AI-driven workflows and CRM systems using n8n, Make.com, Zapier, and GoHighLevel, helping operations run with less manual effort and fewer errors. She's also the founder of HeyGwen Co., an automation business built specifically for real estate teams, offering smart automations that help them run their business more efficiently.
Services
Smart automations for real estate teams.
Every new inquiry instantly triggers a personalized email response to the lead, plus an instant mobile alert to you to call while the lead is hot. Follow-up sequence and booking link are available as add-ons.
Powered by The 2-Minute Lead Closer
Automatically revives cold leads sitting in your pipeline every 30, 60, or 90 days.
Record a voice note about a client or showing. Automation transcribes it, extracts key info, and updates your CRM automatically.
Get all three systems working together as one connected pipeline.
Portfolio
Production automations for lead handling, CRM, onboarding, voice AI, and data capture. Three automation products also available on Gumroad.
A bulletproof Make.com automation engine that turns voice memos into structured spreadsheet data instantly.
A plug-and-play AI system that connects to your CRM and instantly emails new leads in your exact brand voice and alerts you to call within 2 minutes.
A decision-grade operations system template for new brokerages — foundational SOPs, onboarding workflows, and operational architecture to scale back-office systems, built by a former multi-state Operations Manager.
GoHighLevel build for Artillery Philippines (200+ students): a staged CRM pipeline, time-triggered follow-up automations, and UTM source tracking to tell organic leads from paid ones — replacing a fully manual process.
Migrated 200+ students from messy Google Sheets into Monday.com: student, coach, cohort, and progress-stage columns, a filtered “At Risk Students” view, and an automation that alerts the team on status changes.
One Typeform submission now automatically creates a tagged GHL contact, a matching Monday.com tracking item, and sends the welcome email — verified end-to-end with a live test run.
First Zapier build at Realty Hub: a form capturing commission payment details upfront, recorded into a Zoho Sheet source of truth. Eliminated 2–3 days of email back-and-forth per inquiry — still in use today.
Zapier + Zoho Sheet automation for IRS 1099 reporting: agents submit their own income details through a form, eliminating manual data entry, speeding up turnaround, and cutting errors.
A complete GoHighLevel CRM for a fictional real estate developer: 5 pipelines, lead capture funnel, automated follow-up workflows, appointment booking, and a KPI dashboard.
n8n workflow triggered by a client form: creates the CRM record, sends a welcome email, sets up a Google Drive folder, and notifies the team on Slack. Saves 20–45 minutes per client with zero manual steps.
n8n + GPT-4o-mini pipeline that scores incoming leads as Hot, Warm, or Cold, routes each to the right follow-up branch, logs results to Airtable, and alerts the team on Slack. Zero manual lead sorting.
Make.com build connecting Retell AI, GPT-4o, Airtable, and Gmail: classifies calls as HOT or ROUTINE, extracts caller details, logs to Airtable, and emails instant hot-lead alerts — with a “Needs Human Review” fallback so nothing gets missed.
Core Skills
A pragmatic stack, chosen for reliability and speed of delivery over novelty.
Experience
17+ years across operations, support, and systems.
Self-Employed · Remote
Jan 2026 — Present
Realty Hub · United States (Remote)
Oct 2021 — Jan 2026
Realty Hub · United States (Remote)
Nov 2020 — Sep 2021
Testimonials
From colleagues I've worked alongside throughout my career.
"Working with Gwen at Realty Hub was such a breeze. Her communication was excellent, she was a master of the systems we used, and she was very kind. I would happily work with her again."
"I've been working with Gwen for over 3 years and had the chance to work closely with her this year. One of the things I like about her is her high EQ, perfect for her role. She had a lot of suggestions for improving our systems and workflows, and after some tweaks, we tripled our output. I enjoy working with Gwen and hope to meet more people like her in the future."
"I've worked alongside Gwen for three years and seen her consistently exhibit empathy and professionalism, always showing initiative to help beyond her own responsibilities. I really enjoyed being on the same team with her, and if given the opportunity, I'd choose to work with her again."
Contact
Interested in working together, or want to talk about HeyGwen Co.'s services? Reach out below.
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Typically replies within 24 hours · Metro Manila, Philippines · Remote, worldwide
